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Kiwi Syslog license error

Updated March 11th, 2016

Overview

When trying to apply license to Kiwi Syslog, you receive the following error: 

Activation wizard can not continue because current user does not have enough privileges to activate a license

Environment

All Kiwi Syslog Server versions

Cause 

The license store has become corrupted and license activation continues to fail.

Resolution

  1. Download the license reset tool here: http://solarwinds.s3.amazonaws.com/solarwinds/Support/LicenseReset.zip 
  2. Extract the file. 
  3. Run the license reset tool as administrator using these credentials: burn/purify
  4. Apply the license key from the start menu > Kiwi Syslog Server Licensing.

 

 

Last modified
15:52, 28 Jun 2017

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Public