Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Kiwi Syslog Server > Kiwi Syslog license error

Kiwi Syslog license error

Created by Richard Casey, last modified by MindTouch on Jun 23, 2016

Views: 29 Votes: 1 Revisions: 4

Overview

When trying to apply license to Kiwi Syslog, you receive the following error: 

Activation wizard can not continue because current user does not have enough privileges to activate a license

 

Environment

All Kiwi Syslog Server versions

 

Cause 

The license store has become corrupted and license activation continues to fail.

Resolution

  1. Download the license reset tool here: http://solarwinds.s3.amazonaws.com/solarwinds/Support/LicenseReset.zip 
  2. Extract the file. 
  3. Run the license reset tool as administrator using these credentials: burn/purify
  4. Apply the license key from the start menu > Kiwi Syslog Server Licensing.

 

 

Last modified
19:48, 22 Jun 2016

Tags

Classifications

Public