Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Kiwi Syslog Server > Kiwi Syslog installation freezes at "Registering RunService.dll"

Kiwi Syslog installation freezes at "Registering RunService.dll"

Created by Norsolihati Selamat, last modified by Aileen de Lara_ret on Jul 12, 2016

Views: 28 Votes: 0 Revisions: 7


This article provides brief information and steps to resolve the issue when Kiwi Syslog installation process freezes on the following dll:

Registering RunService.dll


Kiwi Syslog version 9.4.x


Registering RunService.dll is not able to load RunService.dll.


Use any of the following options:


1. End the Kiwi Syslog installation process via the Windows Task Manager.

2. Reboot the computer.

3. Re-run the Kiwi Syslog installer.




1. Click Start > Run, and then enter MSConfig.
2. In the general tab, click Selective Startup.
3. De-select Load Startup Items.
4. Click the Services tab.
5. Select Hide All Microsoft Services, and then click Disable All.
6. Click OK, and then reboot the computer.
7. Re-run the Kiwi Syslog installer.



Last modified