Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Kiwi Syslog Server > Internal program error has occurred when applying license

Internal program error has occurred when applying license

Updated March 11th, 2016

Overview

This article provides brief information and steps to resolve the following error when applying a license:

 

Manager Version 9.5.0.332
Error Number: 5
Description: Invalid procedure call or argument
Module Name: Syslogd.frm
Procedure Name: MnuRegistrationDetails_Click
Line Number: 10
Date and time: 12/15/2015 2:00:35 PM

Environment

Kiwi Syslog Server version 9.5.0

Cause

The error is caused by Syslogd_Manager running without Administrator rights.

Resolution

  1. Open the Syslogd folder in C:\Program Files (x86)\Syslogd
  2. Right-click Syslogd_Manager.exe file and select Properties.
  3. Click the Compatibility tab, and the select "Run this program as an administrator". 
  4. Click OK.
  5. Go to your Kiwi Syslog Service Manager and apply the license. 

 

 

Last modified

Tags

Classifications

Public