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FormatMessage failed with error 1815

Created by Pamela Pineda, last modified by MindTouch on Jun 23, 2016

Views: 693 Votes: 0 Revisions: 3

Overview

This article describes the issue when you receive the following prompt when using SolarWinds Log Forwarder but displaying correct information: 

FormatMessage failed with error 1815 using Solarwinds log forwarder. 

Environment

Log Forwarder version 1.1.2

Cause 

This is a locale related issue. Log Forwarder is getting wrong Language ID from OS and that blocks Log Forwarder to decode the event from Event log. The permanent solution is to allow the customer to configure the Local Language ID.

 

Resolution

  1. Run > intl.cpl >Administrative tab.
  2. Change system locale > change to English (United States).

 

Another workaround is to use log forwarder version 1.1.19. 

https://support.solarwinds.com/Success_Center/New_Articles/Log_forwarder_version_1.1.19

 

Last modified
19:47, 22 Jun 2016

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