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FormatMessage failed with error 1815

Updated May 4th, 2016

Overview

This article describes an issue regarding receiving the following prompt when using SolarWinds Log Forwarder and displaying the correct information: 

FormatMessage failed with error 1815 using Solarwinds log forwarder. 

Environment

Log Forwarder version 1.1.2

Cause 

This is a locale related issue. Log Forwarder is receiving the wrong Language ID from the operating system, and that prevents Log Forwarder from decoding the event from Event log. The permanent solution is to configure the Local Language ID.

Resolution

Note:  A workaround for this error is also available by downloading and installing Log Forwarder version 1.1.19
Log Forwarder version 1.1.19 download link

To configure the Local Language for non-Unicode programs on your system

  1. Start > Run > intl.cpl >Administrative tab.
  2. Change system locale > change "Current system locale" to "English (United States)".

 

 

 

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