Submit a ticketCall us

Systems Monitoring for Dummies
Our new eBook will teach you the fundamentals and help you create monitors and alerts that are effective, meaningful, and actionable. Monitoring is more than a checkbox on your to-do list. This free eBook will give you practical advice to help you succeed in all aspects of monitoring – discovery, alerting, remediation, and troubleshooting. Don’t miss out on this indispensable resource for newbies, experienced IT pros, and everyone in between. Register Now.

Home > Success Center > Kiwi CatTools > Unable to write to report file error after CatTools migration

Unable to write to report file error after CatTools migration

Updated November 25, 2016

Overview

After migrating Kiwi CatTools, the following error appears in the web console when the application is trying to write report files after activities:

Unable to write to report file.

Environment

All Kiwi CatTools versions

Cause 

The reports are trying to write to now non-existent paths.

Resolution

  1. Open the Kiwi CatTools Manager.
  2. Edit the Activities.
  3. Under the option "Report file:" in the Activity tab, make sure that the directory exists.
  4. If the directory does not exists, either change the directory or create the specified directory

 

Last modified

Tags

Classifications

Public