Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Kiwi CatTools > Login as: Prompt

Login as: Prompt

Overview

This article discusses the issue when the device displays a login prompt prior to showing a user prompt. 

 

Environment

This applies to all versions of CatTools.

Resolution

  1. Edit your device, and click the Variations tab.

CT_1.PNG

  2.  Click Use Variations. 

  3.  Go to Pre/Post Login tab. 

CT_2.PNG

4.  Check the Pre-login keys box, and add CR.

CT_3.PNG

This sends a carriage return to the device, and the go to your user prompt. 

 

Cause 

This issue occurs due to the remote device sending an extra prompt.

 

Last modified

Tags

Classifications

Public