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Home > Success Center > Kiwi CatTools > Login as: Prompt

Login as: Prompt

Overview

This article discusses the issue when the device displays a login prompt prior to showing a user prompt. 

 

Environment

This applies to all versions of CatTools.

Resolution

  1. Edit your device, and click the Variations tab.

CT_1.PNG

  2.  Click Use Variations. 

  3.  Go to Pre/Post Login tab. 

CT_2.PNG

4.  Check the Pre-login keys box, and add CR.

CT_3.PNG

This sends a carriage return to the device, and the go to your user prompt. 

 

Cause 

This issue occurs due to the remote device sending an extra prompt.

 

Last modified
23:26, 3 Oct 2016

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