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Home > Success Center > Kiwi CatTools > Kiwi Cat - Knowledgebase Articles > Unable to write to report file error after CatTools migration

Unable to write to report file error after CatTools migration

Updated November 25, 2016

Overview

After migrating Kiwi CatTools, the following error appears in the web console when the application is trying to write report files after activities:

Unable to write to report file.

Environment

  • All Kiwi CatTools versions

Cause 

The reports in Kiwi CatTools are trying to write to now non-existent paths.

Resolution

  1. Open the Kiwi CatTools Manager.
  2. Select the Activity in the Activity Panel.
  3. Click Edit.
  4. In the Activity Tab, in the "Report file:" field, make sure that the directory exists.
  5. If the directory does not exists, either change the directory or create the specified directory

 

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