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Home > Success Center > Kiwi CatTools > Kiwi Cat - Knowledgebase Articles > Login as: Prompt

Login as: Prompt

Updated: April 30, 2018

Overview

This article discusses and provides a resolution to the issue that occurs when your device displays a login prompt prior to showing a user prompt. 

Environment

  • All supported versions of Kiwi CatTools

Cause 

This issue occurs due to the remote device sending an extra prompt.

Resolution

  1. Edit your device, and click the Variations tab. CT_1.PNG
  2. Click Use Variations. 
  3. Go to Pre/Post Login tab. CT_2.PNG
  4. Check the Pre-login keys box, and add CR. CT_3.PNG

 

This sends a carriage return to the device and then redirects you to your user prompt. 

 

 

 

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