Submit a ticketCall us

AnnouncementsCome see SolarWinds at VMUG Frankfurt

SolarWinds is delighted to attend the upcoming VMUG which will take place at Kap Europa in Frankfurt on June 19th, 2018.

See event details.

Home > Success Center > Kiwi CatTools > Kiwi Cat - Knowledgebase Articles > Internal Program Error, Error Number: 0

Internal Program Error, Error Number: 0

Created by Richard Casey, last modified by Laura C on Apr 12, 2018

Views: 949 Votes: 0 Revisions: 4

Updated April 12, 2018


CatTools backups are failing with the following message:

Internal Program Error, Error Number: 0- Description:  - Module Name: ClientFields.frm - Procedure Name: ConnectHostSingleAttempt


  • Kiwi CatTools 3.8 and later


This can occur when the system files become corrupted due to Windows updates or anti-virus programs.


  1. Create a backup of the CatTools folder. 
    For steps on backing up CatTools, see Back up Kiwi CatTools files.
  2. Re-run the Kiwi CatTools installer while logged in as a local administrator.


Last modified