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Home > Success Center > Kiwi CatTools > Kiwi CatTools Documentation > Kiwi CatTools 3.11 Administrator Guide > Menus > Options > Email > Secondary Mail Server Properties

Secondary Mail Server Properties

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To set secondary mail server email options, choose Options >??Setup > Email >??Secondary Mail Server Properties.

The following options are available:

CatTools can have an alternate mail server set up that is used should the primary server fail to connect.

If the mailer is unable to connect to the primary server when it attempts to send messages, it immediately tries to connect to the secondary server.


If a connection is lost while the mailer is sending mail to the primary server, the mailer does not immediately retry the connection. Instead it waits for the designated send interval and tries to connect to the primary server again.


If the primary server is not selected for use, the mailer always uses the secondary server.


Use this server:

This check option allows you to enable or disable the use of this server when CatTools sends email.


Server Name / Address:

Enter the name or IP address of the target SMTP server where you want CatTools to send e-mail notifications.


SMTP Port:

Enter the port used by the target SMTP server. It defaults to 25.



This is the timeout value for CatTools to wait when trying to connect to the target SMTP server, in seconds. It defaults to 30. If you have a bad connection to your mail server, we suggest that you use a local SMTP relay application. We recommend MailDirect. Visit their website to know more.



Some SMTP servers require you to authenticate before sending your e-mail, especially remote ISPs or relay servers. Most SMTP servers do not require authentication and so you can leave these values blank. Remember not to confuse SMTP sending with POP3 receiving (which always requires username/password authentication).


Type: CatTools can be set to use no authentication, SMTP AUTH, or POP before send.


Username: The username for authentication.


Password: The password for authentication


POP Server Name: The name or address of the POP server to use for authentication.


POP Port: The port number of the POP server, normally 110.


Test Email:

Click the button to test the current e-mail settings against the secondary mail server. Email messages to the Errors and Reports/Stats addresses are sent.


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