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Home > Success Center > Kiwi CatTools > Kiwi CatTools Documentation > Kiwi CatTools 3.11 Administrator Guide > Troubleshooting > AntiVirus Tools

AntiVirus Tools

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Created by Caroline Juszczak, last modified by Caroline Juszczak on Jun 28, 2016

Views: 212 Votes: 0 Revisions: 1

 

Some anti virus tools can provide barriers to accessing the network, either incoming or outgoing.

 

If you suddenly experience CatTools failing to connect to any devices, or being unable to connect to the mail server to send alerts, check that you do not have an anti virus program getting in the way.

 

McAfee Enterprise V8.0 can be set up to include program and port blocking. This can prevent CatTools from connecting to an email server for sending reports.

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