Submit a ticketCall us

Have You Auto Renewed? If not, you're missing out.
The SolarWinds Renewal Program comes with a host of benefits including the most recent product updates, 24/7 technical support, virtual instructor-led training and more. Experience all of this with the convenience of Auto Renewal, and never worry about missing any of these great benefits. Learn More.

Home > Success Center > Kiwi CatTools > Error Failed to connect. Reason: license key missing. You can not use this component in design environment. Will try again

Error Failed to connect. Reason: license key missing. You can not use this component in design environment. Will try again

Updated March 14, 2017

Overview

Error Failed to connect. Reason: license key missing. You can not use this component in design environment. Will try again.

Environment

All Kiwi CatTools versions

Cause 

CatTools is using MS .net 3.5 Framework for licensing. If this feature is corrupted or is malfunctioning, the application will result to an error.

Resolution

Uninstall and re-install Microsoft .NET 3.5 framework.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

Last modified

Tags

Classifications

Public