Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > IP Address Manager (IPAM) > Used IP addresses report reflects incorrect data

Used IP addresses report reflects incorrect data

Overview

This article provides brief information and steps to resolve the issue when the used IP Addresses Report reflects a higher number than what was used. 

Environment

All IPAM versions

Cause

The issue is caused when a device fails to respond to any SNMP or ICMP requests for the period of time designated as the Transient Period. IPAM changes the status of the unresponsive IP address from Used to Available. IPAM continuously scans all managed IP addresses on your network

Resolution

Any associated custom attribute will be overwritten. You can assign Transient scan intervals on a per subnet basis from the Edit Subnet window. 

To configure Orion IPAM subnet scan settings:

 

1. Click IP Addresses from the menu bar.

2. Click IPAM Settings.

3. Click Manage Subnet Scans Settings.

4. Enter an appropriate value for the Transient Period.

Note: The Transient period must be a value from .2 to 340 days. 

Last modified

Tags

Classifications

Public