Submit a ticketCall us

Don’t fall victim to a ransomware attack
Backups are helpful, but sometimes that’s not enough to protect your business against ransomware. At our live webcast we will discuss how to protect against ransomware attacks with SolarWinds® Patch Manager and how to leverage log data to detect ransomware. Register now for our live webcast.

Home > Success Center > IP Address Manager (IPAM) > Unexpected Website Error. The settings property 'IPAM.IPAMSummaryViewID' was not found

Unexpected Website Error. The settings property 'IPAM.IPAMSummaryViewID' was not found

Created by Michelle, last modified by Karen Valdellon on Mar 27, 2017

Views: 44 Votes: 0 Revisions: 3

Updated December 20, 2016

Overview

IPAM displays the following error when logging in to the Web Console: 

Unexpected Website Error. The settings property 'IPAM.IPAMSummaryViewID' was not found

Environment

All IPAM versions

Cause 

This occurs when the old versions was not completely removed. For example, both IPAM 4.30 and IPAM 4.3.2 are listed under Programs and Features.

Resolution

  1. Log in as a local administrator on the server.
  2. Disable the UAC.
  3. Disable your antivirus, if any.
  4. Remove both IPAM versions from the Control Panel.
  5. Manually start the Configuration Wizard if it does not run automatically after removing IPAM.
  6. Repair permissions by running the Permission Checker Tool.
  7. Re-install IPAM 4.3.2 and verify that the Configuration Wizard runs.

 

 

Last modified
02:38, 27 Mar 2017

Tags

Classifications

Public