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Home > Success Center > IP Address Manager (IPAM) > Unable to add a DHCP server in another domain

Unable to add a DHCP server in another domain

Updated: November 1, 2017


The DHCP server is not under a domain. When you try to add the server to a domain, the following error message displays:

The user name or password is incorrect

However, RDP is working correctly with the same credentials.


  • IPAM


The Orion and DCHP servers are on different domains, preventing you from establishing a domain trust.


  1. Log in to the Orion Platform server.
  2. Create a local user on the DHCP server in the Local Admin group.
  3. Create a local user with the same user name and password as the user you created on the DHCP server.
    Be sure to enter just the user name in the credential without a domain or local computer designation.
  4. Add the user to the Local Admin group.

See the following articles for additional information:



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