Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > IP Address Manager (IPAM) > Resources are missing from the Summary page after an IPAM upgrade

Resources are missing from the Summary page after an IPAM upgrade

Updated July 7, 2017


The IPAM Summary page is empty and all resources are missing after upgrading to IPAM 4.5.


IPAM 4.5.2 and older

Resolved in IPAM 4.6


This issue is caused by a bug in the product when a domain admin account instead of a local admin account was used during an installation or upgrade.


Upgrade to IPAM 4.6 or later

Uninstall older version of IPAM

install IPAM 4.6 or later



Workaround for earlier versions of IPAM


See the Add resources and columns to views, and define subviews article on how to manually re-add the missing resources to the IPAM Summary page.

Details of the default IPAM Summary page

Column 1 Column 2
Getting Started with IP Address Management What's New in IPAM
Top XX Subnets by % IP Address Used Last XX IPAM Events
Top XX DHCP Scopes by Utilization DNS Records Mismatch
Search for IP Address Top XX DHCP Scopes by Utilization with Split Scopes
  IP Address Conflicts

The following are IPAM Summary page example screenshots from the SolarWinds demo site.


Additional references:




Last modified