Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > Scan option is grayed out for performing subnet scans in IPAM

Scan option is grayed out for performing subnet scans in IPAM

Table of contents
No headers

Updated March 11th, 2016

 

Issue:
User does not have the option to scan a subnet in IPAM. The Scan button shows as grayed out. The user is also logged in as a Domain Administrator or as a local Admin account in Orion.

Resolution:

  1. Log into the Orion website and click on Settings->Manage Accounts->Groups.
  2. Select the Group associated with the affected user and click Edit.
  3. Scroll to IP Address Manager Settings and expand it by clicking the plus icon.
  4. Change the IPAM Roles & Permissions from Read Only to either Power User or Admin and click the Submit button.


The user must have either Power User or Admin permissions within IPAM to scan subnets.

Last modified

Tags

Classifications

Public