Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > Neighbor Scanning on Cisco ASA Firewall does not work

Neighbor Scanning on Cisco ASA Firewall does not work

Updated October 20, 2017


Neighbor Scanning on Cisco ASA firewalls does not work.


  • IPAM 4.5.2 and earlier


The Cisco ASA firewall does not support the required OIDs.


IPAM first checks if the device is capable of SNMP and supports ARP table:
To check whether SNMP is available IPAM uses these OIDs:
    • SysContact                 ""


To check whether the ARP table is available:
    • IPNetToMediaTable          ""


The IPNetToMediaTable is pulled for client information. If the device supports this table, then IPAM can work with it.


IPNetToMediaTable is not present on the ASA.





Last modified