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Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > Manually entered data is deleted after a subnet scan

Manually entered data is deleted after a subnet scan

Created by Con Finucane, last modified by Brian O'Donovan on Aug 22, 2017

Views: 682 Votes: 1 Revisions: 6

Overview

If any IP in IPAM goes from Used > Transient > Available, all IP information is deleted by design. Manually entered changes to the data such as adding comments, etc will be removed as "Available" IP addresses do not have any data stored in them.

Environment

All IPAM versions

Cause 

The IP address is marked as Used. If during the subnet scan the device does not respond to the pings, then IPAM will mark the device as transient as IPAM assumes that the IP address is not in use. After the Transient period, the IP address will be marked as Available.

Resolution

When a IP address does not respond during a subnet scan, IPAM will mark the address as transient even when the address is marked as used. This is an expected behaviour. If you wish to mark an IP address as in use and to have this status retained, you should mark it as "Reserved" and IPAM will not change the status.

 

Reason for Rework or Feedback from Technical Content Review: 

 

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