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Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > Infrastructure Component is Offline

Infrastructure Component is Offline

Created by Eric Bryant, last modified by James Fahey on Jan 25, 2019

Views: 1,404 Votes: 1 Revisions: 8

Overview

The following message appears when attempting to browse to any IPAM views such as Manage Subnets and IP addresses:

Infrastructure Component is Offline

The Information Service and Orion Module Engine are required components for this website to function, and at least one of them is currently unavailable.

Environment

All IPAM versions

Resolution

  1. Go to Add/Remove Programs on the SolarWinds server.
  2. Right click and run a repair on the SolarWinds IP Address Manager product.
  3. Run through the Configuration Wizard until finished.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.

 

 

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