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Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > Infrastructure Component is Offline

Infrastructure Component is Offline

Created by Eric Bryant, last modified by MindTouch on Jun 23, 2016

Views: 1,244 Votes: 1 Revisions: 6

Overview

The following message appears when attempting to browse to any IPAM views such as Manage Subnets and IP addresses:

Infrastructure Component is Offline

The Information Service and Orion Module Engine are required components for this website to function, and at least one of them is currently unavailable.

Environment

All IPAM versions

Resolution

  1. Go to Add/Remove Programs on the SolarWinds server.
  2. Right click and run a repair on the SolarWinds IP Address Manager product.
  3. Run through the Configuration Wizard until finished.

 

 

Last modified

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Public