Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > IPAM 4.5.2 - SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog

IPAM 4.5.2 - SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog

Updated: December 13, 2017

Overview

  • SWISv3 Bouncing NPM 12.2
    • 1186 hits on main polling engine every minute
    • 10 MB file generated every minute
  • C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [System.Subscription] not found in catalog

Environment

  • NPM 12.2 
  • IPAM 4.5.2

Cause 

  • 2 IPAMs in Add\Remove Programs
    • IPAM 4.3.0
    • IPAM 4.5.2

3333.PNG

Resolution

  1. Uninstall IPAM 4.5.2.
  2. Uninstall IPAM 4.3.0.
  3. Install IPAM 4.6.
  4. Verify all correct 4.6 files exist.

Workaround to Disable IPAM (until resolution can be performed)

  1. Remove the two suspect IPAM Schemas with suspect date timestamp.
  2. Disable IPAM BL, and remove Subscriptions.
  3. Restart SWISv3


C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas

2222.PNG
 

Workaround: Means that IPAM BL stays disabled for now.

 

 

Last modified

Tags

Classifications

Public