Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > IP Address Manager (IPAM) > IPAM - Knowledgebase Articles > IPAM 4.5.x - SWISv3 errors - System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Orion.IpSla.Cli, Version=4.5.1.35

IPAM 4.5.x - SWISv3 errors - System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Orion.IpSla.Cli, Version=4.5.1.35

Updated: December 13, 2017

Overview

 

  • Some files are missing after IPAM 4.5.1.35 is installed:

  • Errors in SWIS v3.0 Logs

    • System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.IPAM.Pollers, Version=4.5.1.35

    • System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Orion.IpSla.Jobs.Cli, Version=4.5.1.35

    • System.IO.FileNotFoundException: Could not load file or assembly 'SolarWinds.Orion.IpSla.Cli, Version=4.5.1.35

Environment

  • NPM 12.x
  • IPAM 4.5

 

Cause 

  • Bug in product

 

Resolution

  • Upgrade to IPAM 4.6
    • The issue is resolved in the latest IPAM Versions.
    • Note the files reference ipSLA (VNQM) as some DLLs were reused from that product in IPAM.
       
  • Alt Workaround:
    • Issue can be resolved by opy files 

      • from folder C:\Program Files (x86)\SolarWinds\Orion\IPAM i

      • into C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0

      • Note: Above is Orion Default Install directory, if you have it installed elsewhere please adjust.

    • SolarWinds.IPAM.Pollers.dll

    • SolarWinds.Orion.IpSla.Cli.dll

    • SolarWinds.Orion.IpSLA.Jobs.Cli.dll

    • SolarWinds.Orion.IpSla.Parsing.dll

 

 

 

 

Last modified

Tags

Classifications

Public