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Home > Success Center > IP Address Manager (IPAM) > IPs missing or IP error thrown from custom field value change

IPs missing or IP error thrown from custom field value change

Created by Matthew Lamb, last modified by MindTouch on Jun 23, 2016

Views: 3 Votes: 0 Revisions: 3

Overview

This articles describes a known issue that can occur when IPAM v1.4 is paired with NPM v11.5 and later. When attempting to add, change or remove any custom field information for IPs in IPAM, all IP information may no longer be present or an infrastructure error may occur upon going to the Manage IPs and Subnets view.

When checking in the IPAM.Businesslayer.log files under ProgramData\SolarWinds\Log\IPAM, you will errors pertaining to this.

2016-01-17 18:44:16,075 [7] ERROR SolarWinds.IPAM.BusinessLayer.IpamBusinessLayerPlugin (null) - Unable to sync custom attributes SWIS Schema!
    System.Data.SqlClient.SqlException (0x80131904): SELECT failed because the following SET options have incorrect settings: 'ANSI_WARNINGS'. Verify that SET options are correct for use with indexed views and/or indexes on computed columns and/or filtered indexes and/or query notifications and/or XML data type methods and/or spatial index operations.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
       at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
       at System.Data.SqlClient.SqlCommand.RunExecuteNonQueryTds(String methodName, Boolean async, Int32 timeout, Boolean asyncWrite)
       at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
       at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
       at SolarWinds.Orion.Common.SqlHelper.ExecuteNonQuery(SqlCommand command, SqlConnection connection, SqlTransaction transaction)
       at SolarWinds.IPAM.Storage.DAL.AttrDefineDAL.CommitChanges(List`1 events, AttrDefine[] Attributes, Boolean doDeletions, Boolean forceWriteXml)
       at SolarWinds.IPAM.Storage.DAL.AttrDefineDAL.RefreshTableSchematics(Boolean AllowColumnDeletion, Boolean forceWriteXml)
       at SolarWinds.IPAM.BusinessLayer.IpamBusinessLayerPlugin.SynchronizeCustomAttributesSchema()
    ClientConnectionId:fd4a7b79-4e58-41dd-996f-1d4fe8d54fc1

Environment

IPAM v1.4 with NPM v11.5 and later version

 

Cause 

The command set within SWIS for the custom fields is attempting to set ANSI_WARNINGS to OFF which comes into conflict with the information from Core. This issue was fixed in IPAM v4.2 and later.

Resolution

Upgrade to IPAM v4.2 or later.

 

 

Last modified
19:40, 22 Jun 2016

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