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Home > Success Center > IP Address Manager (IPAM) > IP Address Manager (IPAM) Documentation > Previous Versions > IP Address Manager 4.6 Hotfix 1

IP Address Manager 4.6 Hotfix 1


Updated: 1/30/18

Important! This hotfix is superseded by IPAM 4.6 Hotfix 2, which eliminates the need for this hotfix. You should remove HF1 if you have installed it and install HF2.

Fixed issues

This hotfix addresses the following issues:

  • Disabled subnets were being scanned
  • Subnet scanning hanged
  • IPAM options missing in Centralized Settings
  • User could not add DHCP and DNS server on additional poller


  • IPAM 4.6


  • This hotfix is located at your SolarWinds Customer Portal


  • This hotfix must be installed on the main Orion server, all additional IPAM polling servers, and all standby servers with IPAM installed.
  • Repeat the steps below for all your servers with IPAM.
  • This hotfix modifies the following file on the SolarWinds IP Address Manager (IPAM) Orion Server:


  • When adding DNS or DHCP servers on additional pollers, the server should be accessible from the main poller for the test credentials step.

Installation instructions

The latest released version of Falcon will automatically install this hotfix.

  1. Do the following for ALL POLLING ENGINES with IPAM installed:

    Use an Administrator account to log in to the server that hosts your SolarWinds Orion installation.

    • Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
    • Run the hotfix file ON ALL POLLING ENGINES with IPAM installed.

Install the hotfix with SolarWinds High Availability

If your product is using Orion Platform 2016.2 or later, use these instructions to install the Hotfix with SolarWinds HA.

Important: The HA pool must be disabled to begin the installation. If you install prior to disabling, the pool is automatically disabled.

  1. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  2. Select the pool you want to disable.
  3. Toggle High Availability to Off.
  4. Install the hotfix on the primary server in the pool.
  5. Install the hotfix on the secondary server in the pool.
  6. In the Orion Web Console, click Settings > All Settings > High Availability Deployment Summary.
  7. Select the pool you want to enable and toggle High Availability to On.
  8. The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.
  9. You may need to recreate the HA pool. For details, see Set up an HA pool.
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