Updated 06/22/2018
This hotfix addresses the following issue:
Apply this hotfix to the following product:
Download the hotfix from https://customerportal.solarwinds.com/HotFixes.
This hotfix must be installed on the main Orion server, all additional polling servers, and any additional websites. Repeat the steps below for all your pollers and websites.
Use these instructions to install the hotfix with SolarWinds HA.
Important: The HA pool must be disabled to begin installation. If you install prior to disabling, the pool is automatically disabled.
The Orion Web Console verifies all SolarWinds product versions match across the HA pair before enabling. If you receive errors, check your product versions.
You may need to recreate the HA pool. For details, see Set up an HA pool.
Use an Administrator account to log in to the server that hosts your IP Address Monitor installation.
Run the Orion Service Manager, click Shutdown Everything, and close the Orion Service Manager.
Navigate to Control Panel > Programs > Programs and Features > View installed updates.
Right-click Update for SolarWinds Orion IP Address Monitor (HF1), select Uninstall, and complete the uninstallation.
Complete the Configuration Wizard.
If the wizard is not launched automatically, start it in the SolarWinds Orion program folder (SolarWinds Orion > Configuration and Auto-Discovery > Configuration Wizard).
For more information, contact Technical Support.