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Home > Success Center > IP Address Manager (IPAM) > IPAM 4.5.2 - SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog

IPAM 4.5.2 - SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog

Updated: December 13, 2017

Overview

  • SWISv3 Bouncing NPM 12.2
    • 1186 hits on main polling engine every minute
    • 10 MB file generated every minute
  • C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog
    • SolarWinds.Data.Query.EntityNotFoundException: Source entity [System.Subscription] not found in catalog

Environment

  • NPM 12.2 
  • IPAM 4.5.2

Cause 

  • 2 IPAMs in Add\Remove Programs
    • IPAM 4.3.0
    • IPAM 4.5.2

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Resolution

  1. Uninstall IPAM 4.5.2.
  2. Uninstall IPAM 4.3.0.
  3. Install IPAM 4.6.
  4. Verify all correct 4.6 files exist.

Workaround to Disable IPAM (until resolution can be performed)

  1. Remove the two suspect IPAM Schemas with suspect date timestamp.
  2. Disable IPAM BL, and remove Subscriptions.
  3. Restart SWISv3


C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas

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Workaround: Means that IPAM BL stays disabled for now.

 

 

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