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Home > Success Center > IP Address Manager (IPAM) > Core Business Layer fails to start - Source entity [Orion.Package] not found in catalog

Core Business Layer fails to start - Source entity [Orion.Package] not found in catalog

Updated March 11th, 2016

Overview

Core Business Layer fails to start with the following error message:

ERROR: C:\ProgramData\Solarwinds\Logs\Orion\Core.BusinessLayer.log

ERROR SolarWinds.Orion.Common.SWEventLogging - Unhandled Exception caught in Core Service Engine startup. RunQuery failed, check fault information.

ERROR: Core.BusinessLayer.log

FATAL SolarWinds.Orion.Core.BusinessLayer.CoreBusinessLayerPlugin - Unhandled Exception caught in plugin startup.
System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: RunQuery failed, check fault information. (Fault Detail is equal to InfoServiceFaultContract [ SolarWinds.Data.Query.EntityNotFoundException: Source entity [Orion.Package] not found in catalog

ERROR: C:\ProgramData\Solarwinds\InformationService\v3.0\Orion.InformationService.log

ERROR SolarWinds.InformationService.Core.InformationService - SolarWinds.Orion.Core.Dependencies.InformationService.SwisHelper.Query()   Exception caught in method RunQuery
SolarWinds.Data.Query.EntityNotFoundException: Source entity [Metadata.Property] not found in catalog

Environment

All IPAM versions

Cause 

The hotfix was applied and the old IPAM.core.xml file was renamed and left in the C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas\ folder.

Resolution

  1. Stop the services using Orion Service Manager.
  2. Remove the backup of IPAM.core.xml in the C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\Schemas\ folder.
  3. Start the services using Orion Service Manager.

 

If the above does not fix the issue please try:

https://support.solarwinds.com/Succe...M_is_installed

 

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