Issue: Null Pointer Exception (NPE); SQL Exception
Description: When the system property user.home does not correspond to USERPROFILE, Firewall Security Manager (FSM) report generation sometimes throws a null pointer exception. When FSM throws the NPE, and the user.home property points to a network drive, FSM sometimes throws a SQL exception.
Cause: Due to a known Java bug, Roaming Profile with user folder redirection sometimes causes a SQL exception in the task view, and an NPE in report generation.
Exit Firewall Security Manager.
Create a new folder on the local hard drive.
For example, C:\SolarWinds_FSM.
Open Wordpad as Administrator.
Open C:\Program Files\SolarWinds\SolarWinds FSMServer\SolarWinds FSM.ini.
In SolarWinds FSM.ini, add the following line at the bottom of the file:
Save SolarWinds FSM.ini with the changes.
Open Firewall Security Manager.
The server installation default folder is C:\Program Files\SolarWinds\SolarWinds FSMServer .
If Firewall Security Manager is installed on a remote computer connected to Firewall Security Manager server, the default Firewall Security Manager client installation is in directory C:\Program Files\SolarWinds\SolarWinds FSMClient . You must also modify SolarWinds FSM.ini in C:\Program Files\SolarWinds\SolarWinds FSMClient.