Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Firewall Security Manager (FSM) > FSM Orion integration module installation screenshots

FSM Orion integration module installation screenshots

Table of contents
Created by Malik Haider, last modified by Karen Valdellon on Jul 03, 2017

Views: 85 Votes: 0 Revisions: 10

Overview

This article provides steps to install the Orion-FSM integration patch on the NPM Orion server and connect it to a remote FSM server. 

Environment

  • FSM version 6.6 and later
  • NPM version 11.5 and later

Steps

Notes:

  • You can download the FSM installer from the SolarWinds Customer Portal.
  • Disable Windows Firewall Service on both servers.
  • No antivirus program should be running on both servers.
  • Make sure that you are able to open the FSM Module on the FSM server.
  • FSMWebService should be running on the FSM server.

 

Perform the following steps:

  1. Verify if the FSMWebservice port is being used on the FSM server.
  2. Open cmd on the FSM server and enter the following command:
    netstat -ano | find ":17784" 
  3. Check if you can see the TCP port listening on default port 17784 as in the following:
    TCP    0.0.0.0:17784     0.0.0.0:0      LISTENING    
      

  4. Provide the FSM server IP address and database credentials.


    The Orion configuration wizard automatically starts.
  5. Click Next, and the click Yes to complete the wizard. 


 

 

 

 

 

Last modified
22:54, 2 Jul 2017

Tags

Classifications

Public