Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Firewall Security Manager (FSM) > FSM 6.6 installation error: Unable to set bundled Java Runtime Environment

FSM 6.6 installation error: Unable to set bundled Java Runtime Environment

Created by Interspire Import, last modified by Karen Valdellon on Jul 05, 2017

Views: 46 Votes: 0 Revisions: 9

Overview

The following error message is displayed when installing Firewall Security Manager (FSM) 6.6:

Unable to set bundled Java Runtime Environment

Note: Before upgrading to FSM 6.6, stop all Syslog services.

Environment

FSM 6.6

Cause

This issue can occur when attempting to install the service on a running Java Runtime Environment (JRE).

Resolution

Perform the following workaround:

  1. Stop all related Java services.
  2. Run the FSM 6.6 installer.
  3. Restart Java services
Last modified
22:41, 4 Jul 2017

Tags

Classifications

Public