Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Firewall Security Manager (FSM) > Error: Certificate file was not found. An attempt to pull certificate failed

Error: Certificate file was not found. An attempt to pull certificate failed

Table of contents
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 967 Votes: 0 Revisions: 14


Opsec error. rc=-1 err=-93 The referred entity does not exist in the Certificate Authority


After you reset OPSEC application communication, you must save Check Point SmartDashboard™, and install the database and policy in Check Point SmartDashboard™. Failure to follow this procedure results in the OPSEC error.  This issue was reported in NPM 10.7


To work around this error, follow this procedure:

  1. Login to Check Point SmartDashboard™.
  2. On the Firewall tab, in left pane, select OPSEC Application.
  3. Create a node for the relevant server.
    Alternate: Right-click the existing OPSEC node.
  4. Click Edit, then click Communication.
  5. Reset the password.
  6. Copy the DN (SIC) which is meant for FSM OPSEC CPMI Application - Manual Registration in FSM.
  7. Save the Check Point SmartDashboard™.
  8. Open the Policy menu, and click Install > Install Database.
  9. Start the migration in FSM and enter the Manual registration data (FSM OPSEC CPMI information), and Activation Key.
Last modified