After installing the 32-bit version of Java 8 Update 60 on SolarWinds Orion Platform server, or Additional Polling Engine protected by the SolarWinds Failover Engine service, the update may corrupt the service. When the service is in a corrupted state, the SolarWinds Failover Engine service generates the following error message on the desktop:
When opening the SolarWinds License Manager, the SolarWinds Failover Engine license key appears in the window. To correct the issue, you must uninstall and then reinstall the SolarWinds Failover Engine service on the corrupted server.
Java 8 Update 60 replaces files used by the Licensing Framework.
Postpone installing Java 8 Update 60 on your SolarWinds Orion Platform or Additional Polling Engine servers until SolarWinds releases a patch to address this issue. This KB article will be updated with a resolution to this issue when available. Please continue to check back for updates. If you must upgrade your Java Runtime Environment (JRE) to the latest version to maintain security compliance requirements, perform the steps listed below.
Note: The following steps are not required to upgrade the Windows x64 version of JRE (jre-8u60-windows-x64), but are required to uninstall the Windows x64 version (64-bit) and install the Windows x86 (32-bit) version for Windows x64 systems.