Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Failover Engine (FoE) > Job Engine Worker prevents switch over to happen

Job Engine Worker prevents switch over to happen

Created by Mariusz Handke, last modified by MindTouch on Jun 23, 2016

Views: 15 Votes: 1 Revisions: 5


This article provides a resolution to the issue where the Job Engine Worker prevents switch over to happen.


All FoE versions


This issue is caused by the fact that Job Engine Worker, either 32bit - SWJobEngineWorker2.exe or 64bit - SWJobEngineWorker2x64.exe remains running and the Job Engine process itself having lost control over it thus processes are orphaned. As they run, they are blocking access to some of libraries (DLL) and FoE keeps trying to synchronize files between nodes but fails to complete the task.


The only way of solving this issue, since FoE has to monitor Orion components, is to kill offending processes manually:

  1. Log in to the server in question.
  2. Open Windows Task Manager.
  3. Scroll to the relevant processes.
  4. Select and kill the process.
Last modified
19:29, 22 Jun 2016