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Home > Success Center > Enterprise Operations Console (EOC) > Enterprise Operations Console 2.0 Release Notes

Enterprise Operations Console 2.0 Release Notes

 

 

Last updated: September 12, 2017

These release notes describe the new features in EOC 2.0, and provide information about moving to this release.

New features and improvements

Improved data collection

Previous versions of EOC polled remote Orion servers at regular intervals, retrieving large sets of data during each polling period. The data displayed in EOC was frequently not current, resulting in delayed status updates and alert notifications. 

EOC 2.0 leverages a function called SWIS Federation to query for specific data only when needed, and return the aggregated results to EOC. This improved data collection method allows EOC to display live, on-demand data from all monitored SolarWinds Sites.

Orion interface and functionality

EOC 2.0 is built on the same framework as other members of the Orion product suite. This provides:

  • An improved UI, with familiar navigation, icons, and controls.
  • Access to Orion features such as High Availability and the ability to implement Additional Web Servers.
    >> Learn more about High Availability

Status rollup

The new Enterprise Environment Summary view displays consolidated data from all monitored SolarWinds Sites. Use this view to quickly identify potential issues, and then drill through for more detailed information. 

  • Status tiles on the Environment Summary view provide high-level status information about a group of monitored entities. You can create custom tiles to display the information most important to you.

  • When you identify a potential issue, click a status icon or number to display a filtered list of entities in the Asset Explorer. From there, you can click through to the remote SolarWinds Site for details.

Alert acknowledgement

EOC displays active alerts from all SolarWinds Sites. You can acknowledge an alert from EOC and add notes. The acknowledgement and notes are passed to the SolarWinds Site where the alert was triggered. 

Global reporting

Use EOC to create and customize reports that show information from multiple SolarWinds Sites. When you create or edit a report, you can specify which sites you want to include. You can also import reports from SolarWinds Sites. 

Data that was displayed in resources in previous versions of EOC is available in EOC 2.0 reports. 

Map options

Import maps from SolarWinds Sites to display status information in EOC NOC view. Use the Orion Worldwide Map resource to display consolidated information from multiple SolarWinds Sites. 

Data from multiple sites in PerfStack™

Perform advanced analysis by pulling data from multiple SolarWinds Sites into a single Performance Analysis (PerfStack) dashboard.

>> Learn more about PerfStack

Implementation for existing customers

EOC 2.0 has been rebuilt to run on the Orion Platform. For this reason, you cannot upgrade from a previous version to EOC 2.0. To begin using the new features, simply install EOC 2.0 on a different server. For more information, see SolarWinds Orion Installer for EOC

Known Issues

A SolarWinds Site is reconfigured to point to a new database

Issue: If you add a SolarWinds Site to EOC and then the site is reconfigured to point to a new database, EOC dashboards and reports do not work correctly and an error is displayed. 

Resolution:

  1. Click Settings > All Settings.
  2. Under Getting Started with Orion, click Manage SolarWinds Sites.
  3. Select the site, and click Edit Site. 
  4. Click through the Wizard and click Update Site. 

A site or group used to filter a custom tile is removed

Issue: If you create a custom tile and then an administrator removes a site or group used to filter the data that the tile displays, the tile displays invalid data. 

Resolution:

  1. Click the menu icon in the upper-right corner of the Environment Summary resource.
  2. Click Configure.
  3. Click Edit on the resource.
  4. If necessary, adjust the title to reflect the change to the contents or adjust the remaining filter criteria. (If the current settings are valid, you do not have to change anything.)
  5. Click Save, and then click Save again.

Missing application statuses on a custom tile

Issue: If a custom tile is filtered by a group that contains applications and Application is selected as the Entity Filter, the tile does not display application status information. 

Resolution: Do not filter by a group containing applications and choose Applications as the Entity Filter. 

A custom tile is filtered by a group that contains another group

Issue: A custom tile displays invalid data if it is filtered by a group that contains another group.

Resolution: Do not filter by a group that contains another group.

Using the browser's Back button to return to the Enterprise Environment Summary

Issue: If you click a link in a status resource tile on the Enterprise Environment Summary view, the Asset Explorer opens. If you then click the browser's Back button, you return to the Enterprise Environment Summary view. However, the titles of the Environment Summary and Active Alerts resources are not displayed.

Work-around: Use the menu to navigate back to the Enterprise Environment Summary view.

Resolution: If this occurs, refresh the browser page to restore the titles. 

End of life

As of September 7, 2017, EOC 1.4 has entered the End of Life (EOL) cycle. The End of Engineering (EOE) date is December 7, 2017. The EOL date is December 7, 2018. For more information about the End of Life cycle, see this article.

As of this version, all versions of Failover Engine (FOE) have entered the End of Life life cycle. For more information about the End of Life cycle, see this article.

Legal notices

© 2017 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive property of SolarWinds and its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or pending registration in the United States or in other countries. All other trademarks or registered trademarks contained and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of their respective companies.

 

 

Last modified
16:03, 12 Sep 2017

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