Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Enterprise Operations Console (EOC) > Views do not show items when added by different people

Views do not show items when added by different people

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 8 Votes: 0 Revisions: 4


This article provides information and steps to resolve the issue when different logged in users in EOC change a view (add resources to a page), the rest of the users of that view are unable to see the changes. This happends even if the view is edited properly via Settings - Manage Views - Resources tab and not via the customize page link at the top of the view itself.



All EOC versions


The issue is caused by a corrupted view or entry in the database.



Recreate the view. See Creating and Managing View section in the Administrator Guide.

Last modified
19:26, 22 Jun 2016