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Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Enterprise Operations Console (EOC) > Unable to poll data from NCM 7.2 to EOC 1.3

Unable to poll data from NCM 7.2 to EOC 1.3


Users will be unable to pull data from NCM to EOC when running EOC 1.3 and NCM 7.2 on the same or different servers, and users will not be able to directly add NCM servers to EOC.

The issue is related to the NCM Integration Endpoint, which is still needed by EOC 1.3. Newer versions of EOC (1.4 and above) are able to retrieve the data via the SolarWinds Information Service (SWIS), however, with EOC 1.3, the NCM Integration Endpoint is needed.


  • EOC v1.3
  • NCM v7.2


Upgrade EOC to version 1.4 or higher.


No issues have been seen with the following scenarios:

1- NCM 7.2 and EOC 1.4

2- NCM 7.1 and EOC 1.3

Last modified
19:26, 22 Jun 2016