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Home > Success Center > Enterprise Operations Console (EOC) > Unable to manage servers through the Web Console

Unable to manage servers through the Web Console

Updated April 25, 2017

Overview

The Delete and Modify actions cannot be performed on the EOC Web Console even when the Manage SolarWinds Server feature has been added to EOC. This issue occurs in the following web browsers:

Google Chrome

Unable_to_manage_servers_Chrome.png

Screenshots property of © 2017 Google.

 

Internet Explorer 

Unable_to_manage_servers_IE.png

Screenshots property of © 2017 Microsoft.

 

Vivaldi

Unable_to_manage_servers_Vivaldi.png

Screenshots property of © 2017 Vivaldi Technologies.

 

Note: A similar behavior may occur in different browsers not mentioned above.

Environment

All EOC versions

Cause 

This is a specific behavior of the web browser's engine.

Resolution

As a workaround, utilize Mozilla FireFox as the browser for the EOC Web Console.

Unable_to_manage_servers_FireFox.png

Screenshots property of © 2017 Mozilla.

 

 

Last modified
22:55, 24 Apr 2017

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Public