Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Enterprise Operations Console (EOC) > Unable to access EOC website

Unable to access EOC website

Created by Ivan Zlatkov, last modified by MindTouch on Jun 23, 2016

Views: 19 Votes: 0 Revisions: 4


There is a problem when accessing the EOC website.



All versions of EOC 


The EOC website and/or Application Pool are not started in Microsoft IIS.


  1. From the server where EOC is installed, open IIS Manager (inetmgr.exe).
  2. Under Application Pools, start SolarWinds EOC.
  3. Star SolarWinds EOC under Sites.



Last modified
19:26, 22 Jun 2016