Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Enterprise Operations Console (EOC) > Resolving Bad Data Web Errors in EOC

Resolving Bad Data Web Errors in EOC

Created by Interspire Import, last modified by Laura C on Oct 23, 2017

Views: 1,072 Votes: 1 Revisions: 13


This article details steps to take if you receive a Bad Data error in the Enterprise Operations Console.



All EOC versions


  1. Run the EOC configuration Wizard from Start > All Programs > SolarWinds Enterprise Operations Console, with all three initial options selected and default settings for the rest.
  2. If the above does not help when this error is encountered, the following should be verified:
    1. The EOC database cannot be shared between two different instances of EOC.
    2. If the server hosting EOC is formatted, the same EOC database cannot be used again.
    3. If the certificate has been changed, the same database cannot be used.
  3. If none of the above is true, submit a support ticket.


If you wish to use the same EOC database, any Orion servers currently added to EOC must be deleted and added again.

Last modified