Submit a ticketCall us

WebinarWebinar: A checklist for planning your Network Performance Monitor (NPM) upgrade

Are you ready for your next upgrade? To help you plan smoothly, join this webcast to learn more about, SolarWinds® Orion® Installer, SolarWinds Upgrade Advisor, Upgrades Guides, Training Videos, and other resources available. We’ll share key upgrade planning considerations, lessons learned from customers with practical advice from SolarWinds Product Experts. We’ll also give practical tips to identify the estimated time needed and resources, how to prepare the business and IT staff for changes, ways to plan for required system changes, and more.

Register now.

Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Web pages are missing buttons in resources such as Manage Accounts

Web pages are missing buttons in resources such as Manage Accounts

Created by Michael Perez, last modified by Laura C on Apr 05, 2018

Views: 639 Votes: 1 Revisions: 6


In some browsers - including certain versions of Internet Explorer - the web resources featured in EOC, such as Manage Accounts and Manage SolarWinds Servers, do not display all buttons on the page. This may prevent Administrators from completing tasks in EOC.


  • Supported versions of Network Performance Monitor (NPM)
  • Supported versions of Enterprise Operations Console (EOC)
  • Most Orion modules


  1. This is related to a browser compatibility issue.
  2. The user account may not have View Customization rights (even if they have Administrator rights).


  • You can commonly resolve this in Internet Explorer using the Compatibility View.
  • In Chrome or Firefox, the latest versions of the browser should avoid the issue.
  • Check the user's account for View Customization rights.
Last modified