Submit a ticketCall us

WebinarFREE IT Monitoring Webcast

Don’t miss out on our webcast, Essential IT Monitoring with SolarWinds ipMonitor, where we will show you how to keep an eye on your IT environment from one centralized, affordable, and lightweight monitoring tool: SolarWinds® ipMonitor®.

Register now.

Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Update EOC map after re-adding the Orion Server

Update EOC map after re-adding the Orion Server

Table of contents
Created by Mariusz Handke, last modified by Mariusz Handke on Aug 14, 2018

Views: 793 Votes: 1 Revisions: 7
Updated: August 14, 2018


This article describes how to modify the existing EOC Map which, after re-adding the Orion server, has objects showing as Unknown (icons showing grey). Objects on the EOC maps are referenced in the format OrionID|ObjectID (for example 3|123) and adjusting the OrionID (in the example value 3) with the new value (for example value 7) will correct broken reference to the actual object.


All EOC versions


  1. Log in to the EOC server.
  2. Open Network Atlas.
  3. Open the map in question.
  4. Identify the sequence (OrionID) to be changed by hovering on the objects showing as Unknown and checking in the tooltip the information about the object.
  5. Export the map to a text file (Menu > Export > Export Map).
  6. Open the exported map in the text editor.
  7. Replace OldOrionID| with NewOrionID| (in the example above replacing 3|123 above with 7|123):

    Ensure that you include the pipe character ( | ) when searching and replacing.

    1. There are a few ways of finding the NewOrionID:
      • Go to the EOC Web Console > SolarWinds Servers, hover over the server in question, and find the ID in the link.
      • Go to the EOC Web Console > Settings > Manage SolarWinds Servers, select the server in question, click Edit and note the ID in the address bar of the browser
  8. Save the text file.
  9. Go back to the Network Atlas and open the modified map file.
  10. Select all objects (Ctrl+A) in the opened map and copy (Ctrl+C).
  11. Go to the old map, select all objects, and delete them.
  12. Paste the objects copied from the modified map (Ctrl+V).
  13. Save the old map.
  14. Close the modified map without saving it.
Last modified