Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Unable to manage servers through the Web Console

Unable to manage servers through the Web Console

Updated April 25, 2017

Overview

The Delete and Modify actions cannot be performed on the EOC Web Console even when the Manage SolarWinds Server feature has been added to EOC. This issue occurs in the following web browsers:

Details

Note: A similar behavior may occur in different browsers not mentioned above.

Google Chrome

Unable_to_manage_servers_Chrome.png

Screenshots property of © 2017 Google.

 

Internet Explorer 

Unable_to_manage_servers_IE.png

Screenshots property of © 2017 Microsoft.

 

Vivaldi

Unable_to_manage_servers_Vivaldi.png

Screenshots property of © 2017 Vivaldi Technologies.

 

Environment

All EOC versions

Cause 

This is a specific behavior of the web browser's engine.

Resolution

As a workaround, utilize Mozilla FireFox as the browser for the EOC Web Console.

Unable_to_manage_servers_FireFox.png

Screenshots property of © 2017 Mozilla.

 

 

Last modified

Tags

Classifications

Public