Submit a ticketCall us
Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Move SolarWinds EOC to a new server

Move SolarWinds EOC to a new server

Created by John Salvani, last modified by Laura C on Mar 01, 2018

Views: 731 Votes: 1 Revisions: 7

Updated: June 21, 2016

Overview

This article teaches you how to move EOC to a new server. SolarWinds EOC encrypts your sensitive data with a security certificate stored on the original SolarWinds EOC server. If you do not replicate the original certificate, SolarWinds EOC on the new server cannot access any credentials, and all polling will fail.

Environment

  • EOC version 1.6

Steps

These instructions apply to EOC v.1.6. For newer versions of EOC, see Add A SolarWinds Site to EOC

To grant the new server access to this encrypted data:

  1. Export the certificate from the original server.

    1. On the Start Menu, click Run, type MMC, and then click OK.

    2. On the File menu, click Add/Remove Snapin, and then click Add.
    3. Select Certificates, and then click Add.
    4. Select Computer account, and then click Next.
    5. Select Local computer, and then click Finish.
    6. Click Close.
    7. Click OK.
    8. Expand the Certificates (Local Computer) group.
    9. Expand the Personal group.
    10. Expand the Certificates group.
    11. Right-click SolarWinds EOC, point to All Tasks on the shortcut menu, and then click Export.
    12. Click Next in the Certificate Export Wizard.
    13. Select Yes, export the private key, click Next, and then click Next again.
    14. Type and confirm a password for this private key, and then click Next.
    15. Specify the file name to which you want to save the certificate, click Next, and then click Finish.

      The certificate is saved with a .pfx file name extension

  2. Import the certificate to the new computer
    1. Copy the .pfx certificate file to the new computer.
    2. On the Start Menu, click Run, type MMC, and then click OK.
    3. On the File menu, click Add/Remove Snapin, and then click Add.
    4. Select Certificates, and then click Add.
    5. Select Computer account, and then click Next.
    6. Select Local computer, and then click Finish.
    7. Click Close.
    8. Click OK.
    9. Expand the Certificates (Local Computer) group.
    10. Expand the Personal group.
    11. Expand the Certificates group.
    12. If there is a SolarWinds EOC item in the list, right-click SolarWinds EOC, and then click Delete on the shortcut menu.
    13. Right-click the Certificates—Personal—Certificates node, point to All Tasks in the shortcut menu, and then click Import.
    14. Click Next in the Certificate Import Wizard.
    15. Specify the .pfx certificate file you copied to the server, and then click Next.
    16. Enter the password for the private key, select Mark this key as exportable, and then click Next.
    17. Select Place all certificates in the following store, and then select Personal as the Certificate Store.
    18. Click Next, and then click Finish.
  3. Copy the Authorization Manager file to the new computer.
    1. Locate the Az_databaseInfo.xml file in the Website\App_Data folder of the original SolarWinds EOC server. Typically, it is located in C:\Program Files\SolarWinds\EOC\Website\App_Data.
    2. Copy the .xml file to the Website/App_data folder of the new SolarWinds EOC server. Typically, this is C:\Program Files\SolarWinds\EOC\Website\App_Data
  4. Rerun the EOC Configuration Wizard to reconfigure the database on the new computer.
    1. Start SolarWinds EOC Configuration Wizard in the SolarWinds Enterprise Operations Console program group.
    2. Select Database, and then click Next.
    3. Click Next on the wizard dialog boxes until the SolarWinds EOC Configuration Wizard has repaired the database.
    4. Click Finish.

 

 

 

Last modified

Tags

Classifications

Public