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Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Error while executing script- Column name or number of supplied values does not match table definition

Error while executing script- Column name or number of supplied values does not match table definition

Created by Norsolihati Selamat, last modified by Laura C on Jan 10, 2018

Views: 498 Votes: 0 Revisions: 6

Overview

The following error message appears after running Configuration Wizard during an upgrade from 1.6.1 to 1.6.2:
Error while executing script- Column name or number of supplied values does not match table definition.

 

Upon launching the EOC Web Console, it displays the following error below:

The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

 

For example, based on the installer logs, the below error was observed in EOC_1.6.2_install_log.txt file:

EOC [10:37: 4:292] : Entry .. .. ProcessSetupChain
EOC [10:37: 4:292] : Entry .. .. .. DetectMsi
EOC [10:37: 4:292] : FAIL  .. .. .. ..minor upgrade
EOC [10:37: 4:292] : Exit  .. .. .. DetectMsi FAILED 0x8000FFFF
EOC [10:37: 4:292] : Entry .. .. .. ConfigureMsi
EOC [10:37: 4:292] : INFO  ..CONFIGURE_ACTION_MINOR_UPGRADE
EOC [10:37: 4:323] : Exit  .. PrepareThread
EOC [10:38:27:912] : Exit  .. .. .. ConfigureMsi
EOC [10:38:27:912] : FAIL  .. .. ..Failed to launch and wait for cached MSI: C:\ProgramData\SolarWinds\EOC\EXEs\SolarWinds-EOC.msi.
EOC [10:38:27:912] : Exit  .. .. ProcessSetupChain FAILED 0x80070669
EOC [10:38:27:912] : FAIL  ..Failed to install main msi.
EOC [10:38:27:912] : Exit  WinMain FAILED 0x80070669

Environment

  • EOC 1.6.2

Cause

This issue is likely caused by a corrupted MSI installation on EOC 1.6.2.

Resolution

  1. Completely uninstall EOC from the server.
  2. Re-install EOC 1.6.2

 

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