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Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Error Occurs when Running EOC Website Configuration Wizard Error 0x80005000

Error Occurs when Running EOC Website Configuration Wizard Error 0x80005000

Updated January 25, 2017


The following error occurs while running the EOC Configuration Wizard:

An error occurred configuring EOC Website: Unknown error (0x80005000). Please check the ConfigurationWizard.log file for details.










  • EOC version  1.6.x
  • IIS 7


There are missing components during the  IIS 7 default installation.


Add the missing components: 

  • IIS 6 Management Compatibility
  • IIS 6 Metabase Compatibility
















  1. Log in to the server with a local Administrator Group account.
  2. Open Server Manager and go to Manage > Add Roles/Features.
  3. Expand Web Server and Management Tools.
  4. Select IIS 6 Management Compatibility (IIS 6 Metabase Compatibility will be auto-selected).
  5. Click Install.
  6. Once completed, re-run the EOC Configuration Wizard.



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