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Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > EOC does not display polled info or servers

EOC does not display polled info or servers

Created by Robert Stidman, last modified by Melanie Boyd on Oct 31, 2018

Views: 105 Votes: 1 Revisions: 7

Overview

This article details an issue regarding users logging into EOC and not seeing any new data and the servers polled don't show in any view.

Environment

EOC 2.0 and later

Resolution

To resolve this issue:

  1. Go to Settings > Manage accounts. Edit each user. 
  2. Make sure each user has an account and password entered at the bottom for each Orion, as well as an account with valid access.
  3. Submit.
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