Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > EOC and NPM should be on different servers

EOC and NPM should be on different servers

Created by Robert Stidman, last modified by Laura C on Nov 20, 2017

Views: 770 Votes: 2 Revisions: 5


Enterprise Operations Console can only be installed separately from other Orion products. Due to the sharing of information service and job engine service, configuring these products on the same server becomes unpredictable. Many different issues can occur from polling to web resource errors. EOC must be installed on a different server from any additional products and attempts to install EOC and Orion products together will be blocked by the installation program. 


EOC server with any Orion product installed on same server


Sharing of services Orion and EOC both in use.


Uninstall either EOC or NPM from that server and re-install the selected app on a new server.


Last modified