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Home > Success Center > Enterprise Operations Console (EOC) > EOC - Knowledgebase Articles > Auto login returns session timeout for the Orion website

Auto login returns session timeout for the Orion website

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 2,846 Votes: 1 Revisions: 10

Overview

When EOC has "Allow SolarWinds Server auto-login:" set to yes and a user clicks on a node in EOC that is associated with the Orion server, a timeout is received.



timeout.png

Environment

All EOC versions

Cause

Session timeout.

Resolution

Disable session timeout for the Orion account being used by EOC. See number 7 in the link below.

http://www.solarwinds.com/NetPerfMon/SolarWinds/OrionCoreAGUserAccountAccessSettings_2.htm

 

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