This article describes how to manually initialize Custom Properties configured on Orion servers. An issue with adding Custom Properties from Orion server(s) may manifest itself in EOC.PollingService.log
throwing below error:
2017-03-08 07:46:40,374 [12] 7 Orion.Module.Core WARN SolarWinds.EOC.BusinessLayer.DAL.CustomPropertyDAL - Exception when adding custom property AlertConfigurationsCustomProperties.ResponsibleTeam for SolarWinds Server 7:
System.ArgumentException: Requested value 'AlertConfigurationsCustomProperties' was not found.
+
to expand Databases. Select EOC database.exec dbo.EOC_spInitializeCP
Note: It may take around an hour for the change to take effect and there may be additional errors shown on the EOC Web Console while the Custom Properties are being reset.