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Home > Success Center > Enterprise Operations Console (EOC) > EOC shows time out of sync error when trying to add a Orion server

EOC shows time out of sync error when trying to add a Orion server

Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 14 Votes: 0 Revisions: 13

Overview

When customers use an Orion Active Directory account in EOC (without specifying the domain name) while adding an Orion server to EOC, the following message is displayed:

 

The remote server time is out of sync with the SolarWinds EOC server. Synchronize the server times and try again.

Environment

All EOC versions through 1.5.x

Resolution

The development team is aware of this issue and will code a more meaningful message notifying the customer that a domain name is also needed when adding a Orion server to EOC. This has been implemented in EOC 1.6, available on your customer portal at solarwinds.com.

Last modified
19:25, 22 Jun 2016

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